Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Reflex ("we", "us", "our") collects, uses, and handles your information when you purchase or use the Reflex software ("Software").

1. Information We Collect

We collect only the minimum information necessary to operate the Software and verify your licence:

• Account identifier - provided at the time of purchase, used to identify your account and deliver licence credentials.
• Hardware identifier (HWID) - a unique identifier derived from your hardware configuration, collected automatically by the Software for the purpose of licence verification and anti-abuse enforcement. This identifier cannot be used to personally identify you.
• Purchase records - transaction details (amount, date, licence type) provided by our payment processor for record-keeping.

We do not collect gameplay data, screen recordings, keystrokes, or any other data from your computer beyond what is listed above.

2. How We Use Your Information

• To verify your licence and authenticate your access to the Software.
• To prevent unauthorised sharing or abuse of licences.
• To notify you regarding your account, licence status, or material changes to these policies.
• To comply with applicable legal obligations.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• Payment processors - our payment provider processes your transaction. We do not store full payment card details. Refer to your payment processor's privacy policy for details on how they handle your payment information.
• Legal requirements - if required by law, court order, or governmental authority, we may disclose information as necessary.

4. Data Retention

We retain your account data for as long as your licence remains active or as required by law. Hardware identifiers are retained for the duration of your licence to support enforcement. You may request deletion of your account data by contacting us through the platform where you made your purchase. Note that deletion will result in termination of your licence.

5. Security

We take reasonable technical measures to protect your data against unauthorised access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us through the platform where you made your purchase. We will respond within a reasonable timeframe.

7. Cookies and Tracking

This website does not use cookies, analytics, or any third-party tracking scripts.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Your continued use of the Software after changes are posted constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, contact us through the platform where you made your purchase.